| Quality Policy |
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We are committed in maintaining the highest quality standards - of people, of processes, of infrastructure and constantly endeavor to ensure the highest quality in each aspect of IT services and in each customer engagement that it pursues.
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We subscribe to the TVS Group's Quality Management philosophy and adhere to a quality management system in line with ISO 9001:2000 and CMMI Level 3 best practices.
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Our QMS is based on the best practices of accredited standards, models and industry best practices. Our continual improvement program builds on our understanding of the customer's business needs, technology innovations, feedback, suggestions and process performance indices. |
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The quality control and quality assurance practices and procedures implemented through all project life cycle phases ensure robust, scalable and optimal quality solutions that aim at ensuring the customer's return on investment (ROI). The processes ensure that every delivery to the customers passes through stringent quality measures. The customers have visibility to the project progress through audits, reviews, testing and inspections.
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Dedicated Quality Management Group (QMG) and Software Engineering Process Group (SEPG) catalyzes the QMS adoption and implementation across various projects. SEPG defines processes at the project level and QMG ensures the usage of right artifacts and adherence to processes. SEPG consists of subject matter experts from various departments and they brainstorm and analyze the key performance indicators of the projects and effective solutions are deployed for any deviation or variance. The dogged pursuit of quality is maintained through out from the start of the project till the very end.
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Quality Management System at TVSi ensures:
- Minimized cost over-run (in terms of effort)
- Timeliness of deliveries
- Higher productivity and Minimal re-work
- Product quality that exceeds customer expectations
- Improved process compliance
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